Solutions — Ecommerce

Every parcel decision shows up in delivery cost, returns and reviews.

Packaging is the only part of your brand a customer physically handles — and one of the largest controllable costs per order. Packmetric benchmarks both sides: what you spend, and what it costs you when it fails.

18%
Cost per parcel reduction
-34%
Damage-driven returns
22%
Parcels dropping a band

Example figures based on typical benchmark outcomes for this sector.

What this usually looks like

If several of these sound familiar, the cost is already showing up somewhere else in the business.

  • Cost per order creeping up as carton and mailer ranges grow
  • Oversized parcels pushed into higher carrier weight or size bands
  • Returns and replacements driven by damage in transit
  • Unboxing experience inconsistent across product ranges

What changes with Packmetric

Each outcome comes with the numbers behind it, the actions required and the expected saving.

Lower cost per parcel

Range rationalisation and right-sizing reduce both material spend and the number of SKUs you have to hold.

Fewer returns and replacements

Damage benchmarking identifies the packaging combinations generating claims, so refunds and reships fall.

Cheaper delivery bands

Dimensional modelling shows which parcels can drop a carrier band, which is often the single fastest saving available.

A consistent customer experience

Recommendations balance cost against presentation, so savings don't arrive at the expense of your reviews.

Most warehouse problems don't start in the warehouse. They start with supplier and packaging decisions.

Packmetric helps businesses make better decisions before those problems become operational costs.